Referral Program Terms and Conditions: Refer a Friend

Referral Program Terms

• This promotion may be modified or cancelled at any time.
• The referral link expires after the expiration of the campaign.
• To qualify for the£15 bonus the new member must have registered through the invitation link and make a purchase of more than £20 on Rakuten.co.uk within 30 days of registration. Not applicable to purchases of services.
• To qualify for the bonus both referrer and referee should register their bank account details and they should be unique (no other Rakuten ID linked to this bank account
• Both referrer and referee must reside in UK and comply with the Refer a Friend Referral Program Terms and Conditions.
• The £15 referral bonus will be usually allocated to the referrer and referee’s Rakuten account within 90 days from the date of purchase, as long as your order has been approved by the store (not cancelled or returned) and verified by Rakuten. Check the shop profile for more information regarding purchase validation period.
• We will cancel the £15 if the referee cancels, returns, or exchanges their purchase or if their purchase is not commissioned (see store T&C before purchase).
• Referrer can invite a maximum of 20 people, i.e. and can receive a maximum of 20 bonuses during the program. If you are an influencer, blogger or you are interested in inviting more people, please contact us for collaborations. Click on the purple support icon at the bottom right of your screen to get in touch with us!

These terms (the “Refer-A-Friend Program Terms”) apply to the Rakuten Refer-A-Friend Program described on the Referral Site (“Refer-A-Friend Program”). Rakuten Europe offer the Refer-A-Friend Program to Our members who are interested in qualifying for bonuses by referring friends and/or family to sign up and shop through  www.rakuten.co.uk. These Refer-A-Friend Program Terms govern the participation by members who refer (“Referrers”) and the Referees (as defined by the applicable bonus terms).

1. General This Refer-A-Friend Program is only open to members who reside and are located in UK. These Refer-A-Friend Program Terms are in addition to any agreements between us (including Our Terms and Conditions  and Privacy Policy  which you agreed to when you signed up for an account) and are hereby incorporated by reference, and shall apply to your participation in the Refer-A-Friend Program.

2. Qualified Referrals

A “Qualified Referral” is a Referee who must:

a. Be a natural person (i.e., no businesses, legal entities or pets) residing in and located in the UK;

b. Be a new member to www.rakuten.co.uk

c. Sign up to become a member using a Referrer’s custom referral link or other method supplied that allow for proper tracking of referrals;

d. Make purchase(s) amounting to a minimum value of £20 through www.rakuten.co.uk (each a “Qualifying Purchase”) within thirty (30) days from sign-up according to the applicable bonus terms made available to you on the Referral Site or otherwise;

e. Consent to and comply with the Terms and Conditions  and Privacy Policy ; and

f. Be the individual who pays for the Qualifying Purchase.

3. Refer-A-Friend Program Bonuses

3.1. Referral Bonus. Referrers may qualify for Referral Bonus(es) according to the Referral Bonus Terms available on the Referral Site. The Referral Bonus Terms, which may change from time to time, are incorporated herein by reference.

3.2. Referral Sign Up Bonus. Referees may qualify for a Referral Sign Up Bonus according to the Referral Sign Up Bonus Terms available on the Referral Site. Only one Referral Sign up Bonus is available per eligible new member. The Referral Sign Up Bonus Terms, which may change from time to time, are incorporated herein by reference.

4.  Representations

By participating in the Refer-A-Friend Program, (i) as a Referrer, you represent and warrant that you have a personal relationship with your Referee(s) or otherwise have the necessary consents to submit their information to the Refer-A-Friend Program; and (ii) as a Referrer or Referee, you will comply with all applicable Company policies and terms, and any and all applicable laws, rules and regulations in your participation in the Refer-A-Friend Program.

5.  Restrictions

The following is a non-exhaustive list of activities that are not permitted and that will disqualify Referrers and Referees from earning Refer-A-Friend Program Bonuses through the Refer-a- Friend Program: (i) self-referral; (ii) making purchases on behalf of another or under a Rakuten account that is not yours; (iii) creating fake accounts, blogs, web pages, profiles, websites, links or messages; (iv) any bulk email distribution, submission or distribution to strangers, or any other promotion that would constitute or appear to constitute unsolicited commercial email or "spam"; (v) posting your referral link on any page that is not owned and controlled by you, including, but not limited to, any merchant, social media site, or forum page; (vi) bidding on any keywords containing “Rakuten” or common misspellings thereof; (vii) placement of Our logos or mention of Our trademarks or tradenames in any ad text, extensions or banner ads; (viii) paid advertising for the purpose of generating traffic directly to your referral link; (ix) misleading or attempting to mislead anyone in connection with the Refer-A-Friend Program, including, but not limited to, misrepresenting your relationship with us or posing as Our representative in an official capacity; (x) accessing the Refer-A-Friend Program other than with a commercial browser (such as Microsoft Edge, Mozilla Firefox or Google Chrome) or mobile applications developed and operated by us; and (xi) taking any action or making any content that is disparaging or defamatory to us. Multiple accounts created with the same name, address, email address or other identifying feature may be flagged as fraudulent referrals.

6.   Reservation of Rights

We reserve the right to withhold, deny or cancel any Refer-A-Friend Program Bonuses and/or terminate your account if Company, in its sole discretion, deems any Refer-A-Friend Program Bonus as fraudulent, abusive, unethical, suspicious or otherwise inconsistent with these Refer-A-Friend Program Terms, the Terms and Conditions  and Privacy Policy, or any other applicable law or regulation. Our decisions are final.

7.  Termination and Interpretation

We reserve the right to suspend or terminate the Refer-A-Friend Program or to change these Refer-A-Friend Program Terms at any time and for any reason in Our sole discretion, with or without notice to you. All interpretations of these Refer-A-Friend Program Terms will be at Our sole discretion and Our decisions will be final.